Terms of Service
Last updated: 16 February 2026
1. Acceptance of Terms
By accessing or using the XiroLink website (xirolink.com) and any software, documentation, or services provided by FINMETRIK IT SOLUTIONS LLC ("XiroLink", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Description of Services
XiroLink provides a Forex Liquidity Bridge — a multi-LP aggregation engine that connects Liquidity Providers (Makers) via FIX API to Trading Platforms (Takers) via TCP, WebSocket, or FIX. The system is deployed on-premise within your infrastructure. We also provide documentation, configuration support, and ongoing maintenance services.
3. Licence Tiers
XiroLink is available under the following licence tiers:
- Subscription Licence — Monthly or annual access to the XiroLink liquidity bridge with regular updates, standard support, and core bridge modules.
- One-Time Licence — Perpetual licence for a fixed fee. Includes the current version of XiroLink with optional paid upgrades and support renewals.
- Enterprise Licence — For large-scale deployments requiring dedicated support, custom bridge modules, SLA-backed response times, and full white-label options.
The specific terms of each licence are defined in the licence agreement provided at the time of purchase.
4. Acceptable Use
You agree not to:
- Reverse engineer, decompile, or disassemble the software beyond what is permitted by applicable law
- Remove or alter any copyright notices, trademarks, or branding from the software
- Use the software to develop a competing liquidity bridge product
- Redistribute the software as a standalone product (embedding in your application is permitted under the appropriate licence)
- Use our website or services for any unlawful purpose
5. Intellectual Property
The XiroLink name, logo, website design, documentation, and proprietary source code are the intellectual property of FINMETRIK IT SOLUTIONS LLC. All rights are reserved unless explicitly granted under a licence agreement.
6. Payment Terms
Professional and Enterprise licences require payment as specified in the applicable order form or invoice. All fees are quoted in USD unless otherwise stated. Payments are non-refundable except where required by applicable law. Enterprise customers may be offered NET-30 or NET-60 invoice billing.
7. Support
Support availability depends on your licence tier:
- Subscription Licence — Email support with 48-hour SLA
- One-Time Licence — Email support with 48-hour SLA (active support contract required)
- Enterprise Licence — Dedicated support channel (Slack/Teams) with 4-hour SLA for critical issues
8. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. XIROLINK DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINMETRIK IT SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SOFTWARE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless FINMETRIK IT SOLUTIONS LLC and its officers, directors, and employees from any claims, damages, or expenses arising from your use of the software or violation of these terms.
11. Termination
We may terminate or suspend your access to our services at any time for violation of these terms. Upon termination of a paid licence, you must cease all use of the software in commercial products. Sections relating to intellectual property, limitation of liability, and indemnification survive termination.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify existing licence holders of material changes via email. Continued use of the software after changes constitutes acceptance of the revised terms.